These are available on a first-come, first-serve basis and cannot be reserved. This means that parking spaces are set aside for accessible guests. Braille itself cannot be reserved as it is a property-wide feature when provided by the hotel. This means that the hotel has Braille or raised signage and vibrating alarm clocks available upon special request. This means that the hotel has a path that is either flat or ramped, at least 36 inches wide, between the parking lot (if any) and the front desk and between the front desk and some or all of the guest rooms. This includes TTY for phone, visual or flashing fire alarm, and vibrating alarm clock. What accessibility features can be requested and reserved from a hotel? Some accessibility features can be reserved and some cannot as they are either property-level features (such as path of travel) or they are hotel-stocked items such as equipment for the hearing impaired. On the hotel's page, scroll down to the Fees section and select Show non-mandatory fees for information about a pet fee or pet deposit. Hotels may charge a fee per night or require a deposit for pets staying in your room.On your hotel's page, scroll down to the Your pets section for specific rules and restrictions. Hotels may limit the number and weight of pets allowed in your room.We recommended you follow up with your hotel directly to ensure a pet-friendly room has been secured for your booking. Hotels typically only offer a limited number of rooms that can accommodate pets. What should I know before booking a pet-friendly hotel? Your search results will update to show only hotels that allow pets. In the Filter by sidebar, scroll to the Amenities and select Pets allowed.Go to the Hotels page, enter your travel destination and dates, and select Search.How do I find a pet-friendly hotel with American Express Travel? American Express Travel Online can help you find and book these hotels. Many hotels offer rooms for guests with pets. If you need to make special requests, such as accessibility options, contact your hotel directly. If you still need help with your reservation, please contact us. If your hotel is part of a vacation package booking, read Change or cancel your vacation package booking.We recommend you make changes as early as possible.We cannot guarantee the same room type or rates as your original reservation. Some hotel rooms are fully refundable, while others cannot be changed or cancelled.What should I know before I make changes to a hotel booking? For cancellation policies and refund information, read Refund timelines.Penalty fees are highest when cancellations occur within 48 hours of your scheduled check-in date.Some hotels may impose non-refundable rate plans or fees that we are required to pass on to you.American Express Travel Online doesn't charge a change or cancellation fee, but additional hotel penalties may apply.In Upcoming Trips, choose the hotel itinerary you wish to change.Īlternatively, if the Change Dates button isn’t showing on your itinerary page, or to make any other kind of change, you must either cancel and rebook your reservation or call us for assistance.Īre there any fees for changing or cancelling a hotel booking? Go to Manage My Trips to view your bookings.Ģ. How do I change dates in a hotel booking made with American Express Travel?ġ. If you haven't received your confirmation email or need help viewing your booking, contact us by calling they number on the back of your Card. Important to know: any self-service features available for each individual trip will still be accessible for the respective bookings. The newly linked trips will then be available in My Trips as one itinerary.Next, to save your preferred linked trip name, ensure to first click “Update”, followed by “Continue”.Choose the trips you’d like to merge, press “Continue”, and then “Link”. Select “…” in the upper right-hand corner above the booking.To link your bookings, follow these steps: If you have multiple bookings (flight, hotel, car, etc.) for the same trip, you can merge them into one itinerary within My Trips (up to 5 trips). What if I have multiple booking itineraries for the same trip? To print your booking, select the Print button in your itinerary and follow the instructions. How and where do I print out a hotel booking confirmation? If you don't see it, you may have booked directly with the hotel. Go to Manage My Trips to view your booking. How do I view a hotel booking confirmation? How do hotel booking confirmations work with American Express Travel?Īfter booking, you'll receive a confirmation email from American Express Travel Online that contains your Trip ID and trip details.
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